Voice Hotline Examples, Features and Functionality

Here are some recent voice/phone hotline examples to give you some idea of what is possible:

*To dial UK numbers from the US, you'll need to use the 011- prefix. So to dial +44 808 281 2482, you'd dial: 011-44 808 281 2482

Our voice platform (powered by Twilio) is extremely flexible and most standard application have support for the following features and functionality:

Interactive voice tree with support for unlimited number of options
Ability to leave voicemail messages
Ability to preview songs or special messages
Ability for users to opt-in to get text messages from the label/artist
Ability to send and receive text messages (during and after call)
Ability to collect user information (email, birthdays, ie) via voice or text
Ability to connect (anonymously) to artist
Ability to artist to call or text fans anonymously
Automatic voice message transcription
Ability to view (transcribed), listen, download and save voice message
Ability to view and respond to text messages
Stats and analytics (calls by time period, state/country, geography, i.e.)
SMS/Text engine supports any number of keywords with ability to deliver quizzes, games, photos, exclusive content and other interactive functionality

Other more advanced management, marketing and admin features and capabilities associated with the platform include:

Ability to manage incoming calls (for example, in a situation were random fans are able to call in and connect directly with the artist)
Ability to create custom or look-alike Facebook audiences using call data from a campaign
Ability to record live calls (with Artist) for marketing purposes (with permission of caller or in states that permit such recordings)
Integration with Spotify campaigns and functionality (Follow an artist before you can complete a call, i.e.)

Metablocks